Prerequisites
- A workflow you trust for public or staging use (limited tools)
- Access to paste an iframe or script on a page you control
Steps
1
Harden the workflow
Open the workflow, trim tools and knowledge to what visitors should access, and save.
2
Create the widget
Open Widgets. Create a widget, bind the workflow, set colors and position, and save.
3
Copy the embed URL
Copy the widget id and use:Or paste the snippet the dashboard provides.
4
Smoke-test
Open the URL in a private window. Send a test message and confirm the correct workflow answers.
Verify
- Widget shows as active in the dashboard
- Embed loads branding you configured
- No private tools fire for a stranger’s session
Next
- Widgets and embeds
- Multi-tenancy if each visitor should have isolated connections